Executive Summary
How UrbanClean engineered an automated dispatch engine connecting homeowners with 2,000+ verified cleaning professionals in real-time.
Engineering Challenge
High booking drop-off rates due to uncoordinated cleaner assignments and lack of live location visibility for arriving professionals.
Technical Solution
Developed an event-driven geospatial dispatch microservice utilizing Node.js, WebSockets, and MongoDB geospatial indexes.
Key Impact Metrics
- 50K+ Monthly Bookings
- 4.2 min Match Time
- 98.4% On-Time Arrival
- 4.9/5 User Rating